What is In-Store Pick Up?

When purchasing your textbooks on our website, you can select In-Store Pickup at the Cedar Rapids or Iowa City Bookstores as your shipping option. If you have chosen the Cedar Rapids Bookstore as your In-Store Pickup location, you can then pick up your In-Store order on the second floor of the Kirkwood  Bookstore. If you have chosen the Iowa City Bookstore for your location, your In-Store order will be ready for pick up at the Iowa City Kirkwood Bookstore when you have received a call from the Bookstore.

What are my payment options?

Payment is required when placing an order. You can pay with credit/debit card or with financial aid.  Upon an order being submitted, credit/debit card accounts will authorize for the full total, which may result in funds being held at your banking institution. When Financial Aid orders are processed, funds will be taken out of your account. We cannot process split payment methods.

When will my order be ready for Pick Up?

Please allow 24 - 48 hours for your order to be processed. After placing an online order, you will receive a confirmation email from the Bookstore to show your order has been received. When your order has been filled, you will receive a second email from the Bookstore once your order is ready. 

If after 30 days from the start of classes if you have not picked up your order, it will be refunded to your method of payment and the items will be re-shelved at that time.

What is required for In-Store Pick Up?

You will need to present your EagleCard or an official picture ID.

What if all my books aren’t in at the time I order them?

Occasionally a book or item will not be available on the date we process your order.  In this circumstance, all available items from your order will be filled and you will only be charged for those items. Any unavailable items will be back-ordered until they come in, at which point you will be charged for them. A sales associate will review your order with you at the time of pick-up to answer any questions you may have.